Here’ some answers to common questions.
- When is check in and check out? Check in: 4pm Check out: 10am ; if you request an early check in we will not know until morning of arrival depending on how cleaning goes, so please make the request arrival morning and we will update.
- Are Pets allowed? Yes 1 dog, 50lbs or less, $50 dog fee per dog, 2nd dog will need to be approved (no other pet types allowed). Must be on a leash, waste picked up and not left alone in cabins unless crated.
- Can we use the fireplace or woodstove? If you are not familiar with building a fire please do not use (we will charge a smoke damage fee if the cabin is smoked up, this can ruin your stay and the next persons, if you set off smoke detector there is a chance it will continue to beep and ruin your stay)
- Do you supply firewood for fireplaces and stove? Yes one bundle and we do not sell extra. (we do not supply firewood June-August)
- Is smoking allowed? Not in cabins or screened porches (this includes weed or vaping)
- Are there grills? Yes, charcoal at all but Chalet and Manor (Gas), you will need to provide your own charcoal.
- Is Money due at Booking? 50% payment is due at booking if greater than 30 days, at 30 days or less 100% is due.
- What is the Cancellation policy? Greater than 30 days 100% refund, 30-14 days out it’s a 50% refund, less than 14 days no refund.
- Is there Trip insurance: To give you extra peace of mind, we strongly recommend purchasing trip insurance at the time of booking. It can provide valuable coverage for unexpected events like illness, flight cancellations, or other emergencies that might affect your travel plans. Please note that our standard cancellation policy applies to all reservations, even in the case of emergencies. Trip insurance is the best way to safeguard your investment should something unforeseen arise. We’ve provided a link to one of many third party travel insurance providers. ( https://www.squaremouth.com/?aid=23957
- Do all Units have full Kitchens? All but the Luxury Cabin, (microwave, mini fridge)
- Is there a fire pit? There is a public fire pit behind the Luxury and Cozy. The Presidential is the only unit with it’s own firepit
Got a Question?
